Operational Plan Overview

Connection to Two-Year Budget

OPERATIONAL PLAN AND BUDGET

The 2019-21 Operational Plan is the first blueprint for how the County intends to achieve the mission, vision and goals delineated in the strategic plan. The 2019-21 Proposed Budget documents how the County intends to pay for it. Each objective presented in the 2019-21 Operational Plan is funded, and County departments are accountable for completing objectives within their means.

PRE-OPERATIONAL PLAN GOALS

Up to and including the 2018-19 fiscal year, the County budget document has included department accomplishments for the prior year, and goals for the upcoming year. These accomplishments and goals varied widely across departments, creating a challenge for policy makers and the public to ask informed questions and think systematically about the community impact of changes to County programs and services.

CONSISTENCY AND ACCOUNTABILITY

Goals and accomplishments will no longer be a part of the budget in the future. Instead, the 2019-21 Operational Plan presents 172 objectives across 22 departments that are formatted consistently, whose progress will be tracked biannually, and whose results will be public and inform future budget cycles.

WORK IN PROGRESS

Much work has gone into training staff on SMART objectives and developing the first of three operational plans. Although this is no small feat, much work remains to be done. In this iteration of the two-year budget and operational plan, there are no program-level budget details with the cost of each objective. Program-level details will be a part of the next two-year cycle. Additionally, performance measures will provide even more insights into the County’s most important services.

SAMPLE OBJECTIVE-BUDGET CONNECTION

CLINICS EXPANSION

The Health Services Agency has completed an extensive remodel at the Emeline Clinic to add 14 exam rooms and completed a remodel at the Watsonville Health Center to add four exam rooms.

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